Technical Dress Rehearsal (TDR)
HealthCare organizations are making significant financial investments with Electronic Health Record (EHR) software rollouts (such as Epic or Cerner, Allscripts, MEDITECH, NextGen, etc.). Proper planning, coordination and testing is critical to mitigate hardware and performance issues at go-live that can impact both end users and patients. Consider the frustration and negative impact on the ability to deliver patient care if end users are unable to complete workflows or incur performance issues immediately after a go-live.
A Technical Dress Rehearsal can greatly reduce the number of issues encountered during a go-live, and help ensure patient care is not impacted by delays or technical issues while focusing on patient care. A well-run TDR event will ensure that come go-live, issues are minimal.
At Provident, we pride ourselves on the quality of the work that we’ve performed and on the successful outcomes our clients have achieved.
Service Overview:
- Technology Targeted Coordinated Testing Event
- Performance Baseline Testing
- Infrastructure Stress Testing
- End User Training
- Printing and Scanning Testing
- Generally Performed Across the Entire Enterprise 12-15 weeks Prior to Go-Live
Go-Live Support
The next step after the completion of a successful TDR is a the Go-Live. Provident offers onsite support to assist the local IT staff as issues arise along with command center stand up and coordination to ensure that your application rollout is a complete success and has resulted in instilling a sense of confidence among the end-user community!