Provident is proud to announce a partnership with Park Place Technologies, a leading third party maintenance company, to meet your needs for uptime, flexibility, cost-effectiveness and user-friendly support 24x7x365.
FACT: Warranty support is only expensive from the OEM. Third-party support is 30-40% less than that charged by the OEM.
FACT: OEMs determine the lifespan of their equipment, but unless you need new features or capabilities, its useful life is often much longer.
FACT: Third Party Maintenance Providers can apply updates and are experts in determining the need, impact and accessibility of the updates along with possible alternative solutions.
FACT: Employment by the OEM doesn't guarantee your technician's expertise. Reputable TPM engineers have extensive internal resources and are empowered to solve a broader range of issues that some OEM engineers aren't authorized to fix.
FACT: Third-Party Maintenance Providers typically provide better service because OEMs prioritize development and sales of new equipment.
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