Exceeding Your Needs..... For Less!
Provident is proud to announce a partnership with Park Place Technologies, a leading third party maintenance company, to meet your needs for uptime, flexibility, cost-effectiveness and user-friendly support 24x7x365.
The Top 5 OEM Maintenance Myths
1. Buy New to Avoid Expensive Warranty Support
FACT: Warranty support is only expensive from the OEM. Third-party support is 30-40% less than that charged by the OEM.
2. Upgrade When Hardware Reaches End of Life (EoL)
FACT: OEMs determine the lifespan of their equipment, but unless you need new features or capabilities, its useful life is often much longer.
3. Software Updates Can Only Be Installed by OEM
FACT: Third Party Maintenance Providers can apply updates and are experts in determining the need, impact and accessibility of the updates along with possible alternative solutions.
4. OEM Support is Always the Best
FACT: Employment by the OEM doesn't guarantee your technician's expertise. Reputable TPM engineers have extensive internal resources and are empowered to solve a broader range of issues that some OEM engineers aren't authorized to fix.
5. OEMs Provide the Best Service
FACT: Third-Party Maintenance Providers typically provide better service because OEMs prioritize development and sales of new equipment.
Supported OEMs Include:
